Admission

Admission to Wellcome Collection and our exhibitions is free.  Please note that we are currently checking bags on entry, due to the heightened security level in London.

Information Point

Our visitor Information Point can be found in the atrium on the ground floor.  Ask one of our knowledgeable and helpful Visitor Services team about any aspect of your visit to Wellcome Collection, or find them in the galleries.  The Information Point also serves as a meeting point for our free public guided tours. 

Contact the Information Point:
T +44 (0)20 7611 2222
E info@wellcomecollection.org

Cloakroom

A visitor cloakroom is available on the ground floor.

Library users are not permitted to take coats or bags in the library and are asked to leave them in the cloakroom or lockers. We also ask that visitors to the exhibitions leave large luggage and umbrellas in the cloakroom.

A free cloakroom facility for all visitor to the Wellcome Collection and Library is in operation.  No deposit is required, users will be issued with a returnable token in exchange for their possessions.

A small number of lockers are also available for Library users situated in the Library foyer. These lockers require a £1 coin to operate them, this is returned at the end of use.  A change machine is available inside the library which provides £1 coins.  Any item remaining in the lockers at the end of the day will be removed by security and treated in the same way as lost property. 

If you require any information about the cloakroom facilities please feel free to approach a member of the visitor service team.

Toilets

Visitor toilets are located on lower ground 2, lower ground 1, the ground floor, first floor, and second floor (Library).  Adapted toilets can also be found on these floors.

Baby changing

Baby change facilities are located on the ground and first floors.

Bookshop

The bookshop stocks a variety of books and gifts, including books relating to the exhibitions and Wellcome Collection merchandise. 

Eating and drinking

The Peyton & Byrne café is open daily and offers a variety of alcoholic and non-alcoholic drinks and light hot and cold meals. 

Wellcome Collection does not have a dedicated area for eating packed lunches, and only food purchased on the premises can be eaten within the designated café area.  Food or drink may not be consumed in any other area of the building.  Please note that the café can get very busy during peak periods and is unable to take table reservations.

WiFi

WiFi is free and available for all throughout Wellcome Collection - but in the café, if you aren't eating, we ask you to make way for those who are during busy periods.

Lost property

To enquire about lost property please visit our Information Point on the ground floor in person, call +44 (0)20 7611 2222 or email info@wellcomecollection.org.  In order to recover lost valuables please ensure you have a form of ID with you when visiting Wellcome Collection.

Photography and filming

Photography and filming is allowed in some areas of Wellcome Collection. If you do take images, we'd love you to share them with us. Find out more about photography and filming.

Cash machines

The nearest cash machines are located a short walk away in Euston Station. 

Security

Visitors should be aware that CCTV operates throughout the building for the security and safety of our staff, visitors and property, and to monitor visitor patterns.  Visitors are requested to not leave pushchairs, baggage, or any other personal belongings unattended.  We reserve the right to search your bags in the interest of security.